Refund Policy
Cancellation and Refund Policy
23. You are eligible for a refund for all our LIVE and Recorded Courses within 2 days of purchase.
24. If you wish to cancel a course, then a refund request email has to be sent to info@usthadian.com from your registered email ID with all the student details, including name, school, class, phone number, bank details for crediting the fees, and the course you wish to cancel. A refund request will be deemed valid only if the refund request email is sent within 2 days of course purchase. Any request made from any other email id for cancellation or refund will not be entertained.
25. For the LIVE and our Mentored Learning Program, the course materials need to be returned. The books and materials should be returned in the same condition as delivered by the company. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.
26. No refund will be provided if the refund request email is sent after 2 days of course purchase.
27. For LIVE and Mentored Learning Program, after we receive the materials, we will deactivate the course, and the refunds shall be processed and made to the bank account within 15 working days of the receipt of products.
28. For the Self Study Program (Full year recorded Course), we will deactivate the course, and the refunds shall be processed and made to the bank account within 15 working days.
Policy for NDNC
29. By using the website and/or registering yourself at Usthadian.com, you authorize us to contact you via email or phone call or SMS and offer you our services, imparting product knowledge, offer promotional offers running on the website, and offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Usthadian for the above-mentioned purposes till 365 days of your registration with us. Usthadian collects personally identifiable information when you register for a Usthadian account, when you use certain Usthadian products or services, when you visit Usthadian pages, and when you enter promotions. When you register with Usthadian, we ask for your first name, last name, contact number, email, date of birth, and gender. Once you register with Usthadian and sign in to our services, you are not anonymous to us. Also, during registration, you may be requested to register your mobile phone and email ID, pager, or other devices to receive text messages, notifications, and other services to your wireless device. By registration, you authorize us to send SMS/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us
Contact Us:
If you have any questions or concerns regarding our Privacy Policy, please contact us at admin[@]usthadian.com.